Home Blog Novel Coronavirus (COVID-19) Update – Virtual Study for all VET and ELICOS Students Effective 23 March 2020
Posted on Wednesday, 18 March 2020

Important Update for RGIT Australia Students

Novel Coronavirus (COVID-19) Update – Virtual Study for all VET and ELICOS Students Effective 23 March 2020

RGIT Australia is working with the Australian and Victorian authorities in relation to the novel coronavirus (COVID-19) situation. RGIT Australia will continue to act on the advice from these authorities to maintain a safe and healthy environment for staff, students and visitors to our campuses.

RGIT Australia is prepared in the event of a potential lockdown situation, during which time training and teaching for all students will continue via virtual (online) classrooms.

This email is to notify all RGIT Australia students at our Melbourne and Hobart campuses of the below measures which will be put in place to limit the spread of COVID-19, and further safeguard all students and staff.

 

Virtual Classes

Effective Monday, 23 March 2020, all face-to-face classroom training and teaching for RGIT Australia’s VET and ELICOS (General English) students will take place in virtual (online) classrooms. Virtual training and teaching will take place regardless of a government lockdown situation.

Students will receive online training by their Trainers and Teachers, who will be trained to deliver training from on campus, or in the case of a government lockdown, from their homes.

All students will be contacted with detailed instructions on how to access online course delivery before the end of this week.

 

Will Your Studies Be Impacted?

No. No major aspect of your studies, such as duration, submission of assessments, etc., will be impacted. However, students must attend all assigned virtual classes to maintain their academic progress and comply with their visa requirements.

 

IT Support

RGIT Australia has created a dedicated hotline to respond to student queries relating to IT support. For IT assistance, please contact the below:

Phone: 1300 844 822

Email: helpdesk@rgit.edu.au

Please note: This hotline is dedicated to IT-related matters only, and may experience a high volume of inbound calls during peak times. While our IT Support team endeavours to respond to every enquiry in a timely manner to ensure ease of learning for all students, we suggest that where possible, you direct your query to helpdesk@rgit.edu.au.

 

Special Circumstances

Please contact us immediately if you think you will experience difficulty in accessing resources such as a computer or Internet access to complete the virtual training. For special assistance, please contact the below:

Phone: (03) 8639 9000 (Melbourne students) or (03) 6217 9000 (Hobart students).

Email: admin@rgit.edu.au

 

Student Support

Please be advised that in the event of a government lockdown, in which case RGIT Australia’s Melbourne and Hobart campuses would need to close, RGIT Australia staff will continue to work remotely from their homes to support our students and stakeholders during this time. This includes support and welfare services and student counselling. For more information on RGIT Australia's student welfare and support services, please visit our website at www.rgit.edu.au/student-welfare.

RGIT Australia continues to monitor the novel coronavirus situation and will continue to provide updates as the situation evolves.

For the latest information provided by the Department of Health, please visit www.health.gov.au.

Please know that all our staff, including your Trainers and Teachers, are dedicated to supporting students during this difficult time. Should you have any queries or concerns, please contact RGIT Australia’s Student Services Department at admin@rgit.edu.au or call (03) 8639 9000 (Melbourne) or 6217 9000 (Hobart).